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[HubSpot] No UI to sync an existing HubSpot knowledge base #526

Description

@mattsmith-fin

Platform: HubSpot
Type: Bug / functional gap
Owning team: Knowledge

Platform: HubSpot
Type: Bug / functional gap
Owning team: Knowledge

Context
On HubSpot, customers should be able to sync their existing HubSpot knowledge-base
articles as a Fin content source — the same capability that exists for Freshdesk /
Zendesk. This option does not appear to exist in the HubSpot UI today.

Current behaviour

  • No visible way to connect/sync an existing HubSpot knowledge base during or
    after Fin setup.

Expected behaviour

  • HubSpot KB sync is available in the UI.
  • Presented with the same treatment as Freshdesk: its own dedicated section at the
    start of the content-source step (mirrors Issue 1).
  • Uses the HubSpot logo (not Zendesk).

Acceptance criteria

  • A customer can sync existing HubSpot KB pages from the UI.
  • Presented as its own dedicated section at the start.
  • Uses the HubSpot logo.

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